Effective Date: September 16, 2026
Welcome to House of Mona Plants (“we,” “our,” or “us”). We value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines the framework regarding how we gather, utilize, secure, and manage your data when you visit our website or use our mobile application (the “Services”).
By interacting with or utilizing our Services, you consent to the data governance practices outlined in this policy.
1. Data Collection Overview
To provide a seamless green-shopping experience and deliver indoor and outdoor plants, we collect specific categories of information:
- Account & Delivery Identifiers: Information you provide during registration or checkout, such as your full name, phone number, and delivery address within Egypt.
- Transaction Records: Details regarding plant selections, gardening accessories, and payment totals processed in Egyptian Pounds (EGP).
- Technical Session Data: Information gathered automatically by your device, including IP addresses, device types, browser specifications, and app navigation logs.
2. Utilization of Information
We process your personal information strictly for legitimate operational purposes:
- Executing, packaging, and shipping plant orders safely to your designated address across Egypt.
- Maintaining accurate customer records, user accounts, and order histories.
- Improving our botanical catalog, app performance, and customer interface.
- Complying with applicable legal and regulatory frameworks within the Arab Republic of Egypt.
3. Information Sharing & Security
- Strict No-Sale Policy: We never sell, rent, lease, or commercialize your personal information to third parties under any circumstances.
- Logistics Partners: Data is shared exclusively with certified courier and shipping partners in Egypt to facilitate the physical delivery of your plant orders under binding confidentiality agreements.
- Data Security Measures: We implement robust administrative, technical, and physical safeguards designed to protect your data against unauthorized access, loss, alteration, or misuse.
4. Digital Cookies & Tracking
Our platform utilizes standard cookies and analytics tools to preserve your shopping cart contents, remember preferences, and analyze traffic trends. You can manage or disable cookies directly through your browser settings.
5. Protection of Minors
Our Services are intended for a general audience and are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors.
6. Policy Modifications
We reserve the right to modify or update this Privacy Policy at any time. Any revisions will be published within our Services alongside an updated effective date. Continued use of our Services constitutes acceptance of those changes.
7. Customer Inquiries & Support
If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please visit the dedicated Contact Us page on our official website to submit your inquiry directly to our support team.
